Product Disclaimer

Product Disclaimer

 Last Updated: 12/02/2026

This Product Disclaimer applies to all products sold by ZECART (“we,” “our,” or “us”) through our website, mobile platforms, and other sales channels. By purchasing or consuming our products, you agree to the terms outlined in this disclaimer.

This disclaimer is designed to comply with applicable United Arab Emirates (UAE) consumer protection and food safety regulations.

1. General Information

All products sold by ZECART are intended for general consumer use. We make every effort to ensure that product information, images, ingredients, and descriptions are accurate and up to date. However:

  • Product packaging may change from time to time.

  • Manufacturers may update ingredients, formulations, or labeling.

  • Images on the website are for illustrative purposes only.

Customers are responsible for reviewing the actual product packaging for the most accurate and up-to-date information.

2. Food Product Disclaimer

Our store sells food, beverages, and related consumable items. While we aim to provide accurate information:

  • Product descriptions are provided by manufacturers or distributors.

  • Nutritional and ingredient information may change without notice.

  • We cannot guarantee that product details are always completely current.

Customers should always:

  • Read labels

  • Check ingredients

  • Review allergen warnings
    before consuming any product.

3. Allergen Disclaimer

Many food products may contain or be processed in facilities that handle:

  • Nuts

  • Dairy

  • Soy

  • Gluten

  • Eggs

  • Sesame

  • Other allergens

Although we provide allergen information when available:

  • We do not guarantee that products are completely free from cross-contamination.

  • Manufacturing processes are controlled by third-party suppliers.

Customers with allergies or sensitivities should:

  • Carefully review ingredient lists.

  • Contact the manufacturer directly if needed.

  • Avoid products if there is any uncertainty.

We are not responsible for allergic reactions resulting from:

  • Failure to review product ingredients.

  • Cross-contamination during manufacturing.

4. Gluten-Free and Special Diet Claims

Some products may be labeled:

  • Gluten-free

  • Dairy-free

  • Vegan

  • Lactose-free

  • Sugar-free

These claims are provided by the product manufacturer.

We:

  • Do not manufacture these products.

  • Do not independently verify all dietary claims.

Customers with strict dietary requirements should:

  • Review packaging details carefully.

  • Consult healthcare professionals if necessary.

5. Nutritional Information Disclaimer

Any nutritional information displayed on our website is:

  • Provided for general informational purposes only.

  • Based on manufacturer-provided data.

We do not guarantee:

  • Accuracy of nutritional values.

  • Suitability of products for specific diets or medical conditions.

6. Medical and Health Disclaimer

Information provided on our website:

  • Is not medical advice.

  • Is not intended to diagnose, treat, cure, or prevent any disease.

Customers should:

  • Consult a qualified healthcare professional before making dietary changes.

  • Seek medical advice for allergies, intolerances, or health conditions.

We are not responsible for:

  • Health issues arising from product consumption.

  • Misuse of products for medical purposes.

7. Product Storage and Handling

Proper storage is essential for food safety.

Customers are responsible for:

  • Following storage instructions on product packaging.

  • Refrigerating or freezing products when required.

  • Consuming products before the expiry date.

We are not liable for spoilage caused by:

  • Improper storage.

  • Delayed acceptance of delivery.

  • Exposure to heat or unsuitable conditions after delivery.

8. Expiry Dates and Shelf Life

All products are shipped with valid expiry dates in accordance with UAE food regulations.

Customers should:

  • Check expiry dates upon delivery.

  • Store products properly.

  • Consume products within recommended timeframes.

We are not responsible for:

  • Products consumed after the expiry date.

  • Quality deterioration due to improper storage.

9. Product Appearance and Packaging

Product packaging, size, color, and design may vary due to:

  • Manufacturer updates

  • Seasonal packaging

  • Supply chain variations

Images on the website are:

  • For reference only.

  • Not guaranteed to exactly match the delivered product.

10. Third-Party Manufacturers

We sell products manufactured by third-party brands.

We:

  • Do not produce most of the products sold.

  • Rely on manufacturer-provided information.

We are not responsible for:

  • Manufacturing defects

  • Ingredient changes

  • Labeling errors by the manufacturer

Any product concerns should be reported to us, and we will assist in resolving the issue.

11. Product Misuse

We are not responsible for damages or injuries caused by:

  • Improper use of products

  • Consumption contrary to instructions

  • Use by individuals with known allergies or dietary restrictions

Customers are responsible for:

  • Using products as intended.

  • Following instructions on packaging.

12. Children and Vulnerable Consumers

Parents and guardians should:

  • Supervise children when consuming food products.

  • Check ingredients for potential allergens.

We are not responsible for:

  • Consumption by children without proper supervision.

  • Allergic or adverse reactions.

13. Delivery and Product Condition

We take reasonable steps to ensure products are delivered in good condition.

However:

  • Environmental factors during transit may affect certain products.

  • Some products may be sensitive to temperature.

Customers must:

  • Inspect products upon delivery.

  • Report issues within the timeframe specified in the Refund Policy.

14. Limitation of Liability

To the maximum extent permitted by UAE law, ZECART shall not be liable for:

  • Indirect or consequential damages.

  • Health-related issues caused by improper use.

  • Allergic reactions due to undisclosed sensitivities.

  • Losses caused by incorrect storage after delivery.

Our total liability shall not exceed the purchase price of the product in question.

15. Product Recalls

If a product is recalled by the manufacturer:

  • We will notify affected customers when possible.

  • Instructions for return or disposal will be provided.

Customers should:

  • Follow recall instructions.

  • Stop using the affected product immediately.

16. Compliance with UAE Regulations

All products sold are:

  • Sourced from approved suppliers.

  • Compliant with UAE food safety regulations where applicable.

However, customers are responsible for:

  • Checking product suitability.

  • Following storage and usage instructions.

17. Changes to This Disclaimer

We reserve the right to update this Product Disclaimer at any time.

  • Changes will be posted on this page.

  • Continued use of our website means acceptance of the updated disclaimer.

18. Contact Information

If you have questions about any product, contact:

Company Name: ZECART
Email: sales@myzecart.com
Phone: +971 564989107
Address:  Sharjah media city, Sharjah UAE
Office: shams, Sharjah media city

Support Hours:
24/7