Contact & Company Information

Contact & Company Information

Last Updated: 12/02/2026

This page provides the official contact details and company information for ZECART. We are committed to transparency, customer support, and compliance with applicable laws and regulations in the United Arab Emirates (UAE).


1. Company Overview

Company Name: Zecart by ZEXO GENERAL TRADING LLC
Registered Address: Shams Media City Sharjah
Email: sales@myzecart.com
Phone: +971 564989107


2. Registered Office Address

Registered Address:
Shams Media City
Sharjah
United Arab Emirates


3. Customer Support Contact Details

Our customer support team is available to assist with:

  • Order inquiries

  • Product questions

  • Delivery issues

  • Returns and refunds

  • General support

Customer Support Email: sales@myzecart.com
Customer Support Phone: +971564989107
WhatsApp (if available): +971564989107


4. Business Hours

Customer Support Hours:
Sunday to Thursday: [Opening Time] – [Closing Time]
Friday & Saturday: [Closed or Limited Hours]

Public Holidays:
Support may be limited or unavailable during UAE public holidays.


5. Order and Delivery Support

For assistance with order tracking, delivery rescheduling, address changes, or missing/damaged items, please contact us using the details above and provide your order number, a brief description of the issue, and photos (if applicable).


6. Returns and Refunds

If you need to request a return or refund:

  1. Email our support team.

  2. Include your order number and reason for return.

  3. Follow the instructions provided.